The printer consumed supplies voraciously, jammed frequently, and printed poorly. Considering that the main job of a printer is to print, I felt that it didn’t do a very good job.
Finally, I gave up on it, turned it off, bought a much less expensive HP printer, and went back to work.
Several years later, I gave the printer away.
Xerox started calling me about a month ago. I told each caller that I wasn’t interested and that I would appreciate it if they would take me off their list. I explained that I owned no Xerox products and had no interest in owning any.
The calls continued.
Then I visited the Xerox website and located a contact form. I wrote there that I wanted the calls to stop and assumed that this would be the end of it.
Not so.
A week later, a Xerox sales representative called me because I had filled out the form on the website “requesting a contact.” Moments after the phone call (which I had allowed to go to voice mail), I received an e-mail from the sales rep and he addressed me as “Mr. Blinn William”.
I responded to the e-mail message, reversing the sales rep’s name as he had reversed mine and explained that the number he had called was on the federal do not call list, that I have had no business relationship with Xerox for a decade, and that I have no desire to have any relationship with Xerox in the future.
The rep apologized (good start) and offered “the website that you can go and have your name and number taken off our sales and marketing list. The website is xxxxxx.yyyyy@xerox.com.” I have modified the “website address” but included the general format here to illustrate that the “website” is really an e-mail address. One would think that someone who works for Xerox would know the difference.
Xerox continues to illustrate why I have no desire to own anything that the company manufactures.
